Refund Policy

At Tiny Theater, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.

 

1. Returns

You have 14 days from the date of receiving your item to request a return or exchange. To be eligible for a return, the product must be in its original condition.

Unused
In its original packaging
Accompanied by the receipt or proof of purchase

 

2. Refunds

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and the credit will automatically be applied to your original method of payment within 7-10 business days.

 

3. Late or Missing Refunds

If you haven’t received a refund within the stated timeframe:

Check your bank or payment account.
Contact your credit card company, as it may take some time for the refund to post.
If you've done this and still haven’t received your refund, please contact us at [Your Email].

 

4. Exchanges

We replace items only if they are defective or damaged. If you need to exchange a product for the same item, email us at dkosmin50@gmail.com with proof of the issue, and we’ll guide you through the process.

 

5. Shipping for Returns

To return your product, contact us.

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

6. Damaged or Defective Items

If you receive an item that is defective or damaged, please contact us within 48 hours of receiving your order. We will arrange for a replacement or refund, including return shipping costs.

 

7. Contact Us

If you have any questions regarding our Refund Policy, please contact us.